What is user-generated content on TikTok?

November 30, 2024

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What is user-generated content on TikTok?

User-generated content (UGC) on TikTok refers to videos, images, or other media created and shared by users (not brands) that feature a brand’s product, service, or idea. UGC is a key element of TikTok’s ecosystem and plays a major role in driving engagement, building community, and increasing brand visibility. It’s content created by everyday users, rather than professional creators or the brand itself, and it often reflects the user’s authentic perspective.

Types of User-Generated Content on TikTok:

  1. Product Reviews and Unboxings:
    • Users often share their experiences with a product by posting reviews or unboxing videos. These videos can showcase how the product works, highlight its features, and express personal opinions.
    • Example: A beauty brand might see TikTok users post reviews of their skincare products, demonstrating how they use them and sharing their results.
  2. Challenge Participation:
    • TikTok challenges (often created by brands or influencers) encourage users to create content around a specific theme, action, or trend, usually paired with a hashtag. Challenges can involve dances, skits, transformations, or using a product in a creative way.
    • Example: A popular dance challenge created by a brand or influencer where users replicate a dance or act out a theme related to the brand.
  3. Tagging and Hashtags:
    • Users often tag a brand or use its branded hashtags when participating in a challenge or showcasing how they use a product, helping to spread the brand’s message in an organic, community-driven way.
    • Example: A clothing brand could create a hashtag like #MyNewLook, encouraging users to share videos of themselves wearing the brand’s items.
  4. Customer Testimonials:
    • UGC can also take the form of authentic, unscripted customer testimonials, where users share their satisfaction with a product or service in a personal, real-world context.
    • Example: A fitness brand could have users post workout results or experiences after using their gear, sharing the positive impact it had on their fitness journey.
  5. Creative Content Around a Brand:
    • Users often create their own unique, creative videos featuring a brand’s product in entertaining or visually appealing ways. This could include humor, creative editing, or artistic flair.
    • Example: A food brand might inspire TikTok users to create recipes or meal prep videos using their product, showing fun ways to incorporate it into everyday life.
  6. “Before and After” Transformations:
    • Users frequently post transformation videos that show the effects of using a product or service over time. These are particularly common in beauty, health, fashion, and fitness industries.
    • Example: A skincare brand might see users posting transformation videos showing their skin before and after using the product.

Why Is User-Generated Content Important for Brands on TikTok?

  1. Authenticity and Trust:
    • UGC is perceived as more authentic than branded content because it comes from real users, not polished corporate messaging. Potential customers trust the opinions of other consumers over traditional advertising, making UGC a powerful tool for building credibility and trust.
    • Example: Seeing a real customer rave about a brand’s product in a spontaneous and authentic way often feels more genuine than a professionally produced ad.
  2. Increased Engagement:
    • When users create content around a brand, it encourages more people to engage with that content, leading to more likes, shares, and comments. This creates a sense of community around the brand and increases its visibility on the platform.
    • Example: A brand’s challenge or hashtag may go viral, with hundreds or thousands of users participating and sharing their own UGC, boosting the brand’s presence on TikTok.
  3. Viral Potential:
    • UGC can be a catalyst for viral trends. When users create content that resonates with others, it can spread quickly across the TikTok community, giving the brand a massive reach without having to pay for ads.
    • Example: A brand may experience viral success when a unique filter, song, or hashtag becomes a trend among users, dramatically increasing exposure.
  4. Social Proof:
    • User-generated content serves as social proof, showing that other people are enjoying and interacting with the brand. This encourages others to join in, try the product, or participate in challenges.
    • Example: When potential customers see that many people are participating in a branded hashtag challenge or using a product in a creative way, they may feel more inclined to engage with the brand.
  5. Cost-Effective Marketing:
    • UGC is a low-cost way for brands to generate content. Since the users create the content themselves, the brand doesn’t need to invest heavily in creating a large number of ads. Instead, the brand can repurpose UGC for marketing efforts, giving them fresh, authentic content without the high production costs.
    • Example: A brand could repost UGC videos on their own TikTok account, website, or other social channels, leveraging the creative work of users to promote their product.
  6. Community Building:
    • UGC fosters a sense of community and belonging among customers. When people feel like they’re part of something bigger, they are more likely to engage with the brand and promote it to others. UGC can transform a brand from just a product or service to a community or lifestyle.
    • Example: A brand that regularly features UGC content, such as reposting user videos, makes customers feel appreciated and more involved with the brand.

How to Encourage User-Generated Content:

  1. Host Hashtag Challenges:
    • Brands can create unique, fun, and engaging challenges with specific hashtags that encourage users to participate and create content around a theme related to the brand.
    • Example: A fitness brand could encourage users to share their workout routines using the brand’s products and tagging it with #MyFitJourney.
  2. Incentivize Participation:
    • Offering rewards, prizes, or features (like being reposted by the brand) can motivate users to create and share their content.
    • Example: A fashion brand might hold a contest where users who create videos using their clothes can win free products.
  3. Collaborate with Influencers:
    • Working with influencers can help kickstart a UGC campaign. When influencers use a brand’s product and encourage their followers to do the same, it can lead to an influx of UGC.
    • Example: A makeup brand could partner with beauty influencers to demonstrate how to use their products, which could inspire followers to post their own looks.
  4. Share User Content:
    • Brands can increase UGC by sharing content created by users on their own TikTok or other social media pages. When users see that the brand recognizes and appreciates their content, they’ll be more motivated to create more.
    • Example: A pet brand could share videos of customers using their pet toys, encouraging others to showcase their pets and the brand’s products.

Conclusion:

User-generated content on TikTok is an essential part of the platform’s ecosystem. It helps brands connect with their audience authentically, increases engagement, and can lead to viral success. By encouraging UGC, brands can build a loyal community, enhance their credibility, and amplify their message across a broad and engaged audience. Whether through challenges, hashtag campaigns, or simply recognizing user contributions, UGC is an invaluable tool for driving brand growth on TikTok.

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